Google Rolls Out Fix for Home Speaker’s Massive Data-Use Bug

Some new Google Home Speakers have consumed unusually large amounts of data while idle, possibly because of repeated firmware download attempts.

Google Rolls Out Fix for Home Speaker’s Massive Data-Use Bug
A Google Home smart speaker on a table. Older-model file photo used as a general illustration. NDB Photos / Wikimedia Commons
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Google is rolling out a fix after some Home Speakers downloaded huge amounts of background data, with isolated reports exceeding 200GB a day.

Google says a fix is rolling out for a data-usage bug affecting some of its new Home Speakers. Owners have reported the devices downloading unusually large amounts of data in the background, even when they were not being used for voice commands or media streaming.

The problem was first detailed by 9to5Google after its testing found one speaker used 17GB in a single day and 132GB over 30 days. Other users reported even heavier traffic, including more than 200GB per day in one case cited by The Verge. Those totals are far beyond what owners would normally expect from an idle smart speaker.

A failed firmware download may be involved

The exact cause has not been publicly confirmed. However, the timing and repeated download pattern suggest the speakers may be retrying a firmware installation that does not complete successfully. Google acknowledged the issue in a statement to 9to5Google and said a fix was already being deployed.

Available reports point mainly to the new Google Home Speaker rather than the company’s entire smart-home lineup. The scale is also unclear. A second lightly used speaker tested by 9to5Google downloaded only 2GB over a month, and The Verge reported that another device checked by its staff did not show the problem. The evidence therefore indicates an uneven bug, not a universal failure.

Why owners should check their router

Unexpected background traffic can create a costly surprise for households with monthly data caps. It may also slow other devices on a busy network. Owners can inspect per-device usage through many router dashboards. Nest Wifi users can open the Google Home app, select the Wifi section, choose the speaker and review its usage graphs.

Google has not yet said how many speakers were affected or identified the precise software fault. Until the rollout is complete, owners who see abnormal traffic can monitor their network and confirm that the speaker’s consumption returns to normal. The company’s acknowledgment is reassuring, but the dramatic range in reported usage makes verification important for anyone on a limited broadband plan.

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Ethan Cole

Ethan Cole

Technology Editor

Ethan Cole covers technology, digital platforms, consumer products, artificial intelligence and the technologies shaping modern culture.

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